GDS Course Outline
This program is designed for the experienced agent who has basic travel training or an agent with no prior GDS experience.
Career Quest uses the VIASINC Travel Technology Series which is an integrated suite of e-learning courses and programs covering the technology systems used in the travel industry. This series includes skills-based solutions for Abacus, Amadeus, Apollo, Galileo, Sabre and Worldspan.
Four courses (Airline Reservations, Automated Fares and Ticketing, Car Reservations and Hotel Reservations) plus a free-form emulator intended for additional practice and role-playing comprise this mature and highly-advanced training solution.
Airline Reservations includes: Basic and advanced city pair availability, basic and advanced PNR fields, book/cancel/rebook/insert segments, calculator functions, calendar functions, change and delete PNR fields, change segment status, currency conversion, encode/decode, flight details displays, open segments, queues, reduce/divide party, retrieve PNR, passive segments, seat maps and assignments.
Automated Fares and Ticketing includes: "Bargain Finder" fare search, fare displays, fare rules, foreign currency fare displays, FP line, FP line delete, FP line form of payment, FP line validating carrier, print tickets, print tickets from queue, print tickets with no FP line, rebook itinerary using "Bargain Finder" entry, "Shopper's" fare display, WP entry, WP entry connection indicator, WP entry segment selection, WP entry sell city/ticket city, WP line passenger selection.
Car Reservations includes: Availability, availability from segment, availability redisplay and change, availability with modifiers, book from a shoppers car quote display, book from a single-company car quote, book from availability, book from referenced segment, book with optional modifiers, car information displays, car location lists, car quote redisplay and change, car rules displays, car segment modification, corporate car policy displays, direct connect link, extra-day/hour charge displays, local policy displays, shoppers car quote, shoppers car quote by segment, shoppers car quote from location list, shoppers car quote with modifiers.
Hotel Reservations includes: Book a hotel room, book direct, book from index, book with optional fields, description displays, description displays with modifiers, direct connect hotels, encode states and countries, guarantee policy, hotel segment modification, index, index by reference point, index from PNR segment, index redisplay and update, index with no dates, index with search qualifiers, rate description, reference point lists, reference points, search qualifiers.
Course runs 40 hours in length and includes lessons, exercises, quizzes and final exams. Upon completion of the program, students will receive a transcript of their GDS grades and a Certificate of Completion. The cost for the New Agent GDS program is $299.00.